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Purefy Earns NerdWallet Award for Best Customer Service

Andrew ZoellerPublished on

purefy best customer service

NerdWallet has named Purefy the winner of the 2019 “Best-Of” Award for student loan customer service.

From its launch in 2014, Purefy set out to create a unique customer experience unrivaled in student lending. The company built the best team of student loan advisors in the business by hiring experts who exude empathy, understanding and patience.

“This award represents a moment of pride for Purefy and all the members of our customer service team. They do an amazing job of making things easy for everybody who has questions or wants to apply for a loan,” said Purefy CEO Jack Zoeller. “We constantly strive to provide a best-in-class customer experience, and receiving this award from one of the nation’s top online firms like NerdWallet validates our customer-first approach.”

Purefy offers student loan refinancing and private student loans to qualified borrowers who are looking to comparison shop for the most favorable terms. By partnering with the most competitive lenders, Purefy is able to offer a variety of products including the Couple Loan, which lets married couples refinance their student loans to share one low monthly payment, and the Parent Loan, for parents who carry Parent PLUS or private student loans with unfavorable interest rates.

Whether you are interested in a loan while you go to school, or refinancing after you graduate, in just a couple minutes you can discover your options using Purefy’s rate comparison tool. And whether you’ve applied already or are just curious, you are always welcome to reach out to our award-winning customer service team by phone at 202.524.1115, email at info@purefy.com, text at 202.688.5572, or web chat.